Information We Collect

Mejuri may collect information you provide directly when you shop, create or use an account, contact customer support, subscribe to email updates, or interact with our website.

• Contact details such as your name, email address, billing details, and shipping details.
• Order information, including items purchased, order history, and customer service messages.
• Account information, such as login-related details and preferences you choose to provide.
• Communication details when you email us, submit a form, or request support.
• Website usage information collected through cookies, analytics, and similar tracking technologies.

How We Use Information

Mejuri uses customer information to operate our store, process orders, respond to questions, improve the shopping experience, and communicate with customers when needed.

• To process and manage orders, payments, confirmations, and customer requests.
• To provide customer support for orders, shipping, returns, exchanges, product questions, and account help.
• To improve website functionality, product presentation, customer experience, and store performance.
• To send order-related messages, service updates, and account-related communications.
• To send marketing emails when you subscribe or otherwise agree to receive them.
• To help detect, prevent, and respond to fraud, misuse, unauthorized activity, or security concerns.

Order Processing

When you place an order with Mejuri, we use the information you provide to confirm your purchase, process payment, prepare order details, communicate order updates, and provide support when needed.

Order-related information may also be used to respond to questions about shipping, returns, exchanges, damaged or wrong items, product details, and account assistance.

Payment Information

Mejuri accepts payments through PayPal, Stripe, and Credit Card payment options. Payment information is handled through the applicable payment processor used at checkout.

We do not ask customers to send full payment card details by email. Please do not include sensitive payment information in customer service messages.

Cookies And Analytics

Mejuri uses cookies, analytics, and similar technologies to support website functionality, remember preferences, understand how visitors use the site, and improve the shopping experience.

• Essential cookies help the website function and support shopping features.
• Preference cookies may help remember settings or browsing choices.
• Analytics tracking helps us understand website visits, page activity, and general performance.
• Marketing-related cookies may help measure engagement with promotional content when applicable.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Email Marketing

If you subscribe to Mejuri email updates, we may use your email address to send marketing messages, product updates, promotions, and store news.

You can unsubscribe from marketing emails by following the unsubscribe instructions included in our messages. Even if you unsubscribe from marketing emails, we may still send necessary order-related or customer service communications.

Service Providers

Mejuri may share limited information with service providers that help operate the store and provide customer services. These may include providers that support payment processing, order management, website hosting, analytics, customer communication, security, and related business operations.

Service providers are expected to use customer information only as needed to provide services to Mejuri or as otherwise permitted by applicable requirements.

Data Security

Mejuri uses reasonable administrative, technical, and organizational measures designed to help protect customer information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, system, or method of transmission is completely secure. Please use care when sharing information online and avoid sending sensitive payment details through email.

Data Retention

Mejuri retains customer information for as long as reasonably needed to provide services, process orders, maintain business records, respond to customer requests, comply with applicable obligations, resolve disputes, and protect the store from misuse or fraud.

When information is no longer needed, we may delete, anonymize, or retain it as permitted by applicable requirements.

Customer Privacy Rights

Depending on where you live, you may have rights related to your personal information. These rights may include the ability to request access, correction, deletion, restriction, portability, or information about how your data is used.

To make a privacy request, contact Mejuri at [email protected]. We may need to verify your identity before completing certain requests.

Children’s Privacy

Mejuri is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review the request.

International Users

If you access Mejuri from outside the location where our store operations or service providers are based, your information may be processed in a different location than where you live.

By using our website or providing information to Mejuri, you understand that information may be transferred, stored, or processed as needed to operate the store and provide services.

Policy Updates

Mejuri may update this Privacy Policy from time to time to reflect changes in our store operations, website features, customer services, or privacy practices.

When updates are made, the “Last updated” date near the top of this page will be revised. Continued use of the website after changes are posted means the updated Privacy Policy applies.